Delivery Information
Free delivery within 20 miles, subject to a minimum order of £50.
DELIVERY TIME :
We aim to have delivery your firewood within 7 days of your order being placed but please note deliveries may take longer during busier periods. If you need your wood by a certain date please get in touch with us and we will do our best to accommodate your request.
Local Delivery – Edinburgh and the Lothians:
Our delivery rates are as follows:
- Orders over £50, within a 20 mile radius – free
- Orders under £50, within a 20 mile radius – £15
- All orders within a 20 -25 mile radius – £15
- All orders within a 25-30 mile radius – £20
- All orders within a 30-35 mile radius – £25
- Next day delivery – delivery fee plus £15
Distances are based upon deliveries from our depot on the west side of Edinburgh. Delivery fees will be calculated based on your delivery postcode when you place your order.
We aim to deliver orders within 3-7 days of orders being placed. We do offer a next day delivery service at a cost of £15 on top of the normal delivery fee.
Please ensure that the phone number you give us when placing your order is the best number for us to contact you on in case we have any queries regarding your delivery. We do not routinely provide delivery notifications. However, customers who prefer to receive an update when their firewood is scheduled for delivery may request this service.
Please indicate this clearly in the notes section during online checkout, and we will ensure a notification is sent.We will send email confirmation once your delivery has been made.
If you have any specific delivery requirements please let us know when placing your order using the notes section, and we will try our best to accommodate your request. If we cannot meet your requirements, we will phone you to discuss alternative arrangements.
You do not have to be in to receive your delivery. However, it does help us if you can leave details when placing your order of where you would like your wood left if we deliver it when you are not in. This can be done using the notes section when placing your order.
At the present time we do not offer a collection service.
